Returns & Exchanges
We appreciate your business and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within thirty (30) days of purchase. Exchanges are processed as a refund of the original purchase price, and you must place a new order for a replacement product. You may contact our Customer Service Team to assist you in placing a new order. Contact us at StarbucksStore.email@example.com or call us toll-free at 0800 181 8314.
Any gift item shipped to you from Starbucks Store may be returned. However, funds will be returned to the purchaser. who received the gift(s). Returns for orders originally purchased with a Starbucks Card will be refunded in the form of a new Starbucks Card. Often it can take 1-2 days for funds to be returned to the original form of payment.
Fill out and include a Return Form in a package with all items you wish to return. If you are re-using the package you received, please remove the old shipping label from the package or make sure that it is covered. Send the package to the address listed below (Starbucks will not pay for the return shipping charges).
Our Customer Service hours are Monday-Friday 8 a.m. – 5 p.m CET. You may also reach us by email at StarbucksStore.firstname.lastname@example.org or call us toll-free at 0800 181 8314. Our Customer Service Team hours are Monday – Friday, 8 a.m. – 5 p.m. CET.
Starbucks Manufacturing EMEA B.V.
Rue Louis Bleriot 5
Zoning Industrial Liege Logistics
4460 Grace Hollogne
+49 0800 181 8314
+44 (0) 8082340684
What do I do if my order is incomplete, incorrect or damaged?
Please call us toll-free at 0800 181 8314. Our Customer Service Team hours are Monday – Friday, 8 a.m. – 5 p.m. CET. (Closed Saturday – Sunday).